Help

Quick answers to the most common questions about ReceiptJar.

What ReceiptJar is

  • A fast receipt extraction tool that turns images and PDFs into editable fields.
  • Built for manual review: you verify and correct, then export.
  • Best for organizing expenses, bookkeeping prep, and quick cleanup batches.

What ReceiptJar is not

  • Not "tax-ready" automation.
  • Not guaranteed to identify every field on every receipt.
  • Not designed for invoices, statements, or most multi-page documents.

What to expect

ReceiptJar extracts data conservatively. If a field cannot be identified with confidence, it may be left blank.

Vendor mistakes are especially frustrating, so ReceiptJar often prefers leaving vendor blank rather than guessing.

You should always review and verify before export.

FAQ

Does ReceiptJar export to Excel?

ReceiptJar exports CSV. CSV opens in Excel and Google Sheets and is the most portable format for importing into bookkeeping systems.

How do I open the CSV in Excel without breaking columns?

If your data appears in a single column, use Excel's import flow (Data -> From Text/CSV) so Excel can split columns correctly.

Is this "accurate" or "tax-ready"?

No. ReceiptJar extracts and formats data to save time, but you must review and correct results before use.

Why is the vendor sometimes missing?

Receipts vary widely. When uncertain, ReceiptJar may leave the vendor blank rather than guess.

What receipts work best?

Clear photos or PDFs with printed text. Glare, blur, low resolution, handwriting, or wrinkles reduce reliability.

Do you store my receipts or data?

No. ReceiptJar does not create accounts and does not retain receipt history. Uploaded files and generated data are deleted after 30 minutes.

What if the output is unusable?

Try a clearer image (better lighting, flatter receipt, higher resolution). If the output looks incomplete or incorrect, don't rely on it without correction. Manual review is expected.

Can I upload invoices, bank statements, or contracts?

No. ReceiptJar is designed for individual purchase receipts. Other document types often produce poor results.

30-minute session and deletion

ReceiptJar is a one-time session tool. Keep the tab open while you work.

Uploaded files and generated data are deleted after 30 minutes. The 30-minute window starts after processing. After deletion, files cannot be recovered.

Download your results before the session expires.

Contact

ReceiptJar is designed to be self-serve and used independently. For exceptional issues such as billing or access problems, you may contact us at contact@receiptjar.com.